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"Part of what defines great service is never needing it."

How would you know if you came across a store with great service?

This is what we do for you:

  • Pre-delivery site inspection
  • Deliver spa to installation site
  • Unwrap spa and haul away packaging material
  • Set up and level spa
  • Fill the spa with water
  • Connect the spa to its power source (115 volt models only)
  • Explain and test the spa's operation, including jet system, comfort control system, and control panel functions, and set temperature control
  • Explain the safety features, including GFCI, heater high limit, and thermal cut-off
  • General spa operation and maintenance orientation
  • Water quality and maintenance orientation
  • Adjust the water's total alkalinity, calcium hardness, and pH
  • Sanitize the water
  • Review winterizing instructions
  • Review owner's manual and warranty card
  • Follow-up call
  • In-store spa water analysis
  • Warranty service calls performed by factory trained service technicians
  • Bi-weekly or monthly valet service available
  • Drain and clean service available
  • Newsletter containing valuable tips and discount coupons

We guarantee you will be satisfied with the service we provide and can supply you with thousands, yes thousands, of customers who have already experienced first hand our comprehensive and conscientious service. We've been in Billings for 19 years, but more than that, we've been taking care of our customers for 19 years. Go with Montana HotSpring® Spas for an ongoing and pleasant spa experience. Great service is not optional.

Montana HotSpring Spas...where more Montanans buy!

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